Change a Reservation

Reservations cannot be changed online. If you need to a make change to your reservation, please contact the rental car company directly. Click here for rental car company phone numbers.

Multiple Car Reservations

You are able to book up to two cars at the same time using our car engine. There is no need to make the same booking more than once.

Can I only pick up a car at an airport?

No, with our car reservation system, you can pick up your car at an airport or locations outside the airport, depending upon what is available. Rental car companies have offices in cities, at resorts, at ports and other frequently visited locations.

Will I get charged a drop off fee for a one-way rental?

Be sure to check the policies indicated by your rental. Most companies provide a description of any geographical restrictions and drop-off information. If there is such a charge, it will be included in the total estimate at the time of booking.

How old do I have to be in order to rent a car?

Check the policies for the location of your desired rental. The age restriction changes from location to location and from country to country. In the United States, the standard minimum rental age is 25. Some locations have exceptions for corporate accounts and may allow persons as young as 21 years of age to rent a car. In some countries, this restriction can be higher or lower. Please check the policies section on age restriction for more detailed information. Please be aware that additional charges may apply for renters under the standard age.

What do I need to know in regards to insurance waivers?

Check the policies for the location of your desired rental. Most rentals do not automatically include insurance coverage. However, several types of coverage can be purchased at most locations, such as loss/damage waivers, personal accident insurance, and supplemental liability insurance.

Can I add Special Equipment to my rental, how much is it?

Yes, you can add up to four special equipment items to your rental. Please check rental company policies for availability and prices.

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How much will my rental be?

Currently, most of the Featured Car Rental Companies return the estimated total for your rental. This amount is displayed on top of the reservation form as well as in your confirmation email. The estimated total for your rental includes the total of all applicable rates, taxes, fees, mandatory charges, surcharges and drop-off charges (if required) that the customer must pay either by law or by local policy, for the length of a particular rental request. It does not include optional services such as insurance waivers, special equipment, mileage charges, or gasoline, etc. If the estimated total for your rental is not displayed, you will be notified of your estimated total at the time of pick up. Daily, Weekend Daily, Weekly, and Monthly rates DO NOT include taxes, mandatory charges, service charges, fees, extra charges, or any other incidentals.

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What can I send to the rental companies in the Special Requests field?

You can send specific requests such as car color preference, multiple special equipment items (such as multiple child car seats) and other information that can help the rental company accommodate your needs. We will forward this information to the company, but such requests are not guaranteed and will not be confirmed beforehand. Additional charges may apply for some requests. Contact the rental company if you have any questions regarding your special request.

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Where and how do I pick up my car?

If you are picking up your car at an airport location, the desk location of the rental company will be listed in the reservation. You can also obtain any transportation details (such as shuttle information) and the telephone number of the company and other information from the policies section of your reservation.

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What documents do I need to present at the time of pick up, what about driving records?

The requirements differ from company to company, but in almost all cases you must present a valid driver's license and a valid credit card (not an ATM or Debit Card) under the name of the renter. Also, you should have a good driving record - some companies check your driving record at the counter and your rental may be denied due to a suspended license, excessive points, drunk driving convictions, et cetera. It is a good idea to contact the company in advance if you feel there may be a problem.

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